How to Order Prescription Medicines

From 23 June 2023 all prescription medicines will be dispensed by Clive Pharmacy - Hawke's Bay.

Patients, Doctors and other Pharmacies can send scripts to Clive Pharmacy. This can be done:

  • In person at Clive Pharmacy
    185 Main Road, Clive, Hawke's Bay 4102
    Monday - Friday 8.30am - 6.00pm | Saturday 9.00am - 1.00pm
  • In person at the Weleda Shop and Visitor Garden
    302 Te Mata Road, Havelock North, Hawke's Bay 4294
    Monday - Friday 9.00am - 4:30pm
  • Via email to


You can choose to get your prescription:

  1. Delivered direct to your door - Charges apply (See below)
  2. Pick up from the Weleda shop and Visitor Garden - FREE
  3. Pick up from Clive Pharmacy - FREE

For Customers that want to pick up prescriptions from Weleda shop, prescriptions received by 4:30pm should be ready for pick up by 10am the following day from the Weleda Shop (excluding weekends).

All customers will receive a text/email confirmation once scripts have been completed and are ready to be picked up/despatched.


Delivery and payment information

  • Delivery Charges* 
    • Hawkes Bay Local Courier: $6.00 - Rural Delivery: $13.00
    • NZ Standard Courier Fee: $9.00 - Rural Delivery: $16.00
      Saturday delivery surcharge: $10.00 (This is only available in Metropolitan city areas around NZ)
      * Deliveries to PO Box numbers are sent via NZ Post and are not able to be tracked. Times for delivery can vary widely
    • Australia: Starts at $30.00NZD for Std Australia Post and $60.00 for Express Courier
    • Shipping to other countries: Starts at $40.00NZD.

Payment can be made by debit or credit card, direct debit or on account. You will be contacted with payment details and delivery charges.

More information


*Please note that freight charges are constantly being updated by carriers. We try to keep the pricing information on this page up to date. Delivery charges will be confirmed when payment is taken for your order.