Privacy Policy

Weleda is committed to protecting your privacy. We recognise the trust you put in us when you share information on this website. This policy describes how we collect and use information from and about you collected on this site. Please be aware that this policy governs only information that is gathered online by this website and does not extend to any other means of communication connected to Weleda.

How we collect and use information

When you register on our site, you have to provide us with your email address and a password. This will allow you access to your account where you can purchase products from us. If you would like to update your personal information at anytime please contact our Customer Care team on 

All information is sent encrypted by secure server (SSL) in order to prevent third-party access to your information while in transit to us. Once we have received the data, we maintain safeguards to protect it against unauthorised disclosure, use, alteration or destruction of the personal information you provide on the site. The site is PCI DSS Compliant to Tier 1 – which ensures unbeatable security & protection of sensitive customer information including credit cards. You can rest assured that your personal details remain confidential and we do not share our database or pass on details to other companies. We use the information collected from you to send you emails or other communications that we think you may be interested in.

Email newsletters

You can sign up to our email newsletters to receive product news, exclusive offers and general Weleda news. When you sign up you will be asked to provide your full name and email address. You can unsubscribe at any time by clicking the “unsubscribe” button at the base of the email you receive or by contacting our Customer Care team on

Weleda competitions

If you enter a competition or other promotion, we may ask you for your name and email address. We may sometimes use a third party application on Facebook to host a competition or promotion. In these instances, the information you provide will be submitted to that third party and their privacy policy will govern the use and disclosure of the information you submit.

Updates to our Privacy Policy

We reserve the right to change this policy. If we revise our privacy policy, we will post the revised copy on this webpage.

Contact details of Weleda NZ

Phone:      0800 802 174
Address:   302 Te Mata Road, Havelock North, Hawke's Bay


Effective Date: 2018